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Back to Changelog

November 10, 2022

Action Items

Playbook Tasks

Playbook Tasks

๐Ÿ“š Playbook Tasks

We are excited to launch Playbook Tasks, a checklist of pre-populated tasks whenever an incident starts that matches a specific criteria (e.g. security, high severity, etc.).

Consistency in incident response is everything. With playbook tasks, responders can work through a structured and interactive list of to-dos. Helpful for new responders who may not know the ropes, sensitive incidents that have regulatory requirements, and more.

  • Ability to pre-assign tasks or ad-hoc in both Slack and Web Platform
  • Lives alongside all other action items
  • Assign tasks to users or teams
  • Tasks can be enriched with markdown
  • Dynamically populates based on updates to the incident
  • Optionally track all tasks in Jira

Live today, customers can find it nested under Playbooks.


๐ŸŒ New & Improved

๐Ÿ†• Date and time custom field option
๐Ÿ†• Numbers custom field option
๐Ÿ†• Multiple corporate domains can be associated to a single Rootly workspace
๐Ÿ†• Workflow task for updating PagerDuty and Opsgenie incident
๐Ÿ†• Support for PAT (personal access tokens) for Jira and Confluence on-premise
๐Ÿ†• Ability to filter form and custom fields
๐Ÿ’… Incident number added to incident list view on Web Platform
๐Ÿ’… Opsgenie workflow templates for escalating incidents
๐Ÿ’… Changelog now part of Rootly.com primary navigation for easier access
๐Ÿ’… Backfilled incidents automatically get created in a resolved state
๐Ÿ’… Incident timeline event colours coordinate with incident status
๐Ÿ’… Incident timeline displays date and time together
๐Ÿ’… Form field tags polished to be less noisy
๐Ÿ’… Notifying main #incident channels has been migrated to workflows automatically
๐Ÿ› Fixed issue where /incident integrations did not give the ability to edit Zoom links
๐Ÿ› Fixed issue where unsubscribe from email notification settings were not saving
๐Ÿ› Fixed issue where some drop-downs in Slack e.g. Services did not populate when clicked

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