๐ Playbook Tasks
We are excited to launch Playbook Tasks, a checklist of pre-populated tasks whenever an incident starts that matches a specific criteria (e.g. security, high severity, etc.).
Consistency in incident response is everything. With playbook tasks, responders can work through a structured and interactive list of to-dos. Helpful for new responders who may not know the ropes, sensitive incidents that have regulatory requirements, and more.
- Ability to pre-assign tasks or ad-hoc in both Slack and Web Platform
- Lives alongside all other action items
- Assign tasks to users or teams
- Tasks can be enriched with markdown
- Dynamically populates based on updates to the incident
- Optionally track all tasks in Jira
Live today, customers can find it nested under Playbooks.
๐ New & Improved
๐ Date and time custom field option
๐ Numbers custom field option
๐ Multiple corporate domains can be associated to a single Rootly workspace
๐ Workflow task for updating PagerDuty and Opsgenie incident
๐ Support for PAT (personal access tokens) for Jira and Confluence on-premise
๐ Ability to filter form and custom fields
๐
Incident number added to incident list view on Web Platform
๐
Opsgenie workflow templates for escalating incidents
๐
Changelog now part of Rootly.com primary navigation for easier access
๐
Backfilled incidents automatically get created in a resolved state
๐
Incident timeline event colours coordinate with incident status
๐
Incident timeline displays date and time together
๐
Form field tags polished to be less noisy
๐
Notifying main #incident channels has been migrated to workflows automatically
๐ Fixed issue where /incident integrations
did not give the ability to edit Zoom links
๐ Fixed issue where unsubscribe from email notification settings were not saving
๐ Fixed issue where some drop-downs in Slack e.g. Services did not populate when clicked