Rootly provides a full incident management solution, giving you more features at half the cost of PagerDuty.
PagerDuty is a very expensive phone call. I don’t use it for anything else.
Rootly is a top PagerDuty alternative that goes beyond paging to offer a complete end-to-end solution for managing the entire incident. In addition to alerting, Rootly provides tools for automating communication, running retrospectives, and ensuring seamless collaboration across teams.
Our teams do not collaborate in PagerDuty to respond to incidents, we use tools like Slack
With Rootly, you can seamlessly collaborate in Slack without having to switch between different platforms.
Only engineering uses PagerDuty because it’s not designed for everyone else. It creates separation.
We’ve purposefully built Rootly to be simple, modern, and so easy that even non-engineers can use it. It is designed for cross-functional teams, breaking down silos and ensuring everyone is aligned during an incident.
Workarounds are required such as modeling teams as services or creating dummy users to fill gaps.
In Rootly, you can page teams, individuals, or services, eliminating the need to set everything up as a service. Rootly also offers built-in gap detection, a feature unique to our platform, that automatically identifies gaps in coverage and assigns them to the Schedule Owner, who can either cover the shift or create an override.
The UI feels dated, unintuitive, is hard to configure, and feels like it was built 15 years ago.
Rootly’s UI is guided, intuitive, and easy to navigate. It is designed with user experience in mind, ensuring that even non-technical users can easily manage on-call schedules and incident workflows.
Configuring and updating on-call schedules and overrides is difficult and doesn't feel human-centric.
Rootly is designed to adapt on-call scheduling to how your teams actually work. You can easily configure and update schedules based on your team’s specific needs, like adjusting shifts for time off with vacation-aware scheduling, and hassle-free overrides.
Innovation and feature development has remained stagnant. We lack many table stake features.
Rootly is continuously evolving to meet the needs of modern incident response teams. We stay on the bleeding edge of innovation and make sure your team has all the tools it needs to stay ahead of the incidents.
Frustrated by the consistent upsells and price increases that no longer fit our budget.
We offer simple and straightforward pricing, with no per-alerts, surprise bills, or silly upsells. And did we mention, it’s half the cost of PagerDuty?
Rootly is an end-to-end incident management platform that powers the entire incident response lifecycle, while PagerDuty is primarily an alerting tool with basic incident management features available at an extra cost.
Stunning Mobile App
A mobile experience so sleek, you won’t mind getting paged.
Native Shadow Rotations
Make onboarding seamless with easy-to-schedule shadow rotations.
On-Call Pay Calculator
Simplify on-call compensation and generate reports in just a few clicks.
Synced Slack User Groups
On-call schedules are synced to Slack user groups, ensuring that whoever is currently on call is automatically reflected within Slack.
Schedule Gap Detection
Rootly’s gap detection automatically identifies coverage gaps and assigns them to the Schedule Owner, notifying them to take action.
Seamless Overrides
Whether you need coverage for a dentist appointment or an entire shift, Rootly makes it simple to request an override with just a click.
Cycle-Based Round Robin
Rootly’s round robin feature automatically rotates on-call responsibilities, ensuring that no single team member is overwhelmed.
Slack Native
With Rootly, you can see who is currently on-call, upcoming shifts, and manually page responders without logging into web.
Simple Escalation Policies
Rootly’s easy-to-configure escalation policies ensure that the right people are notified when incidents exceed predefined thresholds.
Best-in-class incident response should be accessible for everyone. All the features at a fraction of the cost.
ELIGIBILITY
employees
raised
in business
Companies backed by xare also eligible for additional discounts.
Joanne H.
Engineering Director, Reliability Platform, Canva
We no longer need to have engineers maintaining an in-house solution - we could never catch up to the number of features Rootly was shipping, and the ongoing operational load was significant.
Scott K.
Engineering Manager, Replit
The single most impressive thing about Rootly is how fast they ship. At times we’ve reported a bug or feature request only to have it fixed live within 10-15 minutes.
Chris I.
Director of Engineering, Wealthsimple
We started focusing more on dedicated incident management solutions, like Rootly, FireHydrant, Incident.io, and a few more. In the end, Rootly was the option that best met our needs while providing the flexibility we needed as a high growth company.
Enoch L.
Site Reliability Engineer, Bolt
Working with Rootly feels like a partnership; as we continued to use their tool and found more use cases, our feature requests quickly found their way into (or, luckily for us, were already in) their backlog.
Verified User
Computer & Network Security
Rootly stood out as having the most number of integrations that are actually useful. It is simple, easy to use, yet highly customizable to your organization. We use it every time there is an active incident - in fact, we have made Rootly the starting point of our organization’s incident response process.
Colin F.
Incident & Problem Manager, Webflow
It provides us with data where there was none, allowed us to standardize our process, and has increased the automations that let our incident response team focus on responding and not on managing a third party product.
Joanne H.
Engineering Director, Reliability Platform, Canva
We no longer need to have engineers maintaining an in-house solution - we could never catch up to the number of features Rootly was shipping, and the ongoing operational load was significant.
Scott K.
Engineering Manager, Replit
The single most impressive thing about Rootly is how fast they ship. At times we’ve reported a bug or feature request only to have it fixed live within 10-15 minutes.
Chris I.
Director of Engineering, Wealthsimple
We started focusing more on dedicated incident management solutions, like Rootly, FireHydrant, Incident.io, and a few more. In the end, Rootly was the option that best met our needs while providing the flexibility we needed as a high growth company.
Enoch L.
Site Reliability Engineer, Bolt
Working with Rootly feels like a partnership; as we continued to use their tool and found more use cases, our feature requests quickly found their way into (or, luckily for us, were already in) their backlog.
Verified User
Computer & Network Security
Rootly stood out as having the most number of integrations that are actually useful. It is simple, easy to use, yet highly customizable to your organization. We use it every time there is an active incident - in fact, we have made Rootly the starting point of our organization’s incident response process.
Colin F.
Incident & Problem Manager, Webflow
It provides us with data where there was none, allowed us to standardize our process, and has increased the automations that let our incident response team focus on responding and not on managing a third party product.
Mark F.
Director of Engineering, Faire
Rootly adds simple automation to incident management without large process changes
Cory A.
Engineer, Flickr & Smugmug
Rootly has been a great partner to work with from the beginning. Rootly has always listened to our feedback.
Matthew M.
Senior Site Reliability Engineer, Upstart
With Rootly, incident spin-up time has been reduced from minutes to seconds and it covers over 90% of our needs. Overall, Rootly is the best tool currently available in the market.
Karl K.
Incident Engineer, Rush Street Interactive
Rootly has very clear and easy to use guidelines, helpful descriptions and that enables people with little to no previous experience in Incident Management to jump straight into creating their first incident!
Shane B.
Site Reliability Engineer, Roller Digital
Rootly allows us to focus on the issue at hand when we have an incident by removing a lot of the laborious tasks required when resolving an incident.
Verified User
Computer & Network Security
Their customer facing team are all friendly, easy going, and highly responsive. I would pick Rootly for their people alone.
Mark F.
Director of Engineering, Faire
Rootly adds simple automation to incident management without large process changes
Cory A.
Engineer, Flickr & Smugmug
Rootly has been a great partner to work with from the beginning. Rootly has always listened to our feedback.
Matthew M.
Senior Site Reliability Engineer, Upstart
With Rootly, incident spin-up time has been reduced from minutes to seconds and it covers over 90% of our needs. Overall, Rootly is the best tool currently available in the market.
Karl K.
Incident Engineer, Rush Street Interactive
Rootly has very clear and easy to use guidelines, helpful descriptions and that enables people with little to no previous experience in Incident Management to jump straight into creating their first incident!
Shane B.
Site Reliability Engineer, Roller Digital
Rootly allows us to focus on the issue at hand when we have an incident by removing a lot of the laborious tasks required when resolving an incident.
Verified User
Computer & Network Security
Their customer facing team are all friendly, easy going, and highly responsive. I would pick Rootly for their people alone.
Yes, Rootly not only matches PagerDuty’s on-call scheduling capabilities, but surpasses them with advanced features like vacation-aware scheduling, seamless overrides, and cycle-based round robin for even distribution of paging responsibilities. Rootly’s intuitive, modern interface ensures any team member can manage schedules and escalations with ease.
Rootly offers a more transparent pricing structure with no hidden upsells or surprise price hikes. Our pricing is designed to scale with your business, ensuring you only pay for what you need, while still providing powerful incident management tools— at a fraction of the cost of PagerDuty.
Our dedicated support team will guide you through the migration process, ensuring that your incident response workflows, on-call schedules, and escalation policies are transitioned seamlessly without any disruption to your operations.
Absolutely. Rootly integrates with over 70 native tools, including Slack, Jira, and AWS, making it easy to incorporate the tools you rely on into your incident response process. We also offer preconfigured smart default settings based on best practices, so you’ll be ready to manage incidents like a pro from the moment you click “install.”
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