Get Rootly's Incident Communications Playbook

Don't let an incident catch you off guard - download our new Incident Comms Playbook for effective incident comms strategies!

By submitting this form, you agree to the Privacy Policy and Terms of Use and agree to sharing your information with Rootly and Google.

Back to Changelog
Back to Changelog

April 13, 2022

Others

Automatically Schedule Postmortem Reviews

Automatically Schedule Postmortem Reviews

πŸ“† Automatically Schedule Postmortem Reviews

Reviewing and learning about your incidents in a blameless way is critical to improving your incident management program.

We are making scheduling postmortem review meetings even easier via a new Workflow task.

  • Supports Google Calendar
  • Dynamically add attendees to the review meeting based on involvement with {{ incident.subscribers }}
  • Add permanent attendees (e.g. Infrastructure manager)
  • Set how long after the incident is resolved and duration of meeting

More importantly, build discipline and habits around coming together and sharing incident knowledge.


🌝 New & Improved

  • πŸ†• Integration links on Web platform are editable, e.g. you want to use an existing Zoom bridge and not the one Rootly generates
  • πŸ†• Confluence uses the latest version called "new editor"
  • πŸ†• Browsing available commands in /incident help now lets you directly execute them without retyping the slash commands
  • πŸ’… Full sized image import in Google Doc postmortem timeline for any pinned item
  • πŸ’… Ability to unsubscribe from transactional incident update emails
  • πŸ’… New icon displayed next to major new features
  • πŸ’… Easily access Rootly's blog and changelog at the bottom of every weekly summary email to stay up to date
  • πŸ’… Incident Slack channel URLs are hyperlinked in timeline on Web platform to reduce visual clutter
  • πŸ’… If users manually connect their Slack account via /incident connect, we now display a confirmation message to show it was successful
  • πŸ› Fixed issue related to postmortem timeline formatting on Confluence
  • πŸ› Fixed issue related to duplicate incidents being displayed on rare occasions
Previous post
Previous post
You are viewing the latestΒ post

πŸ™‹β€β™€οΈ On-Call Readiness Reports

πŸ“² User Directory

πŸ‘« Team Admin Permissions

🏘️ Organization-Wide Alert Groups

πŸ“ˆ Measuring On-Call Performance

πŸ”€ Integrate with Linear Triage

⏲️ Acknowledge, Snooze, and Escalate Alerts

πŸ”’ Severity based incident permissions

πŸ€– AI Meeting Bot for Incident Bridges

πŸ”„ Reordering Escalation Paths

πŸ“ Alert Notes

🚨 New Alert Sources: Checkly and New Relic

πŸ”Š Configurable Alert Volume

πŸ”” Notify Slack Channel of Shift Changes

πŸ“¦ Customizable Alert Description

🀳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

πŸ˜… Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

πŸ€‘ On-Call Pay Calculator

πŸ’“ Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

πŸ€“ Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

πŸ’… New Navigation Bar and Configuration UI