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Back to Changelog

February 8, 2022

Others

Workflow Templates

Workflow Templates

πŸ“œ Workflow Templates

We are excited to introduce Workflow Templates to help you get started with Rootly even faster.

This is just one of the ways we continue to a) provide the most powerful defaults out of the box but b) still allow for flexibility and configurations.

Customers run hundreds of thousands of Workflows and we templated some of the most common ones:

  • Send update email
  • Reminder to update status page
  • Send generic reminder to incident channel
  • Invite users and teams to Slack
  • Send SMS and call
  • Auto-archive the incident
  • Auto-resolve the incident
  • Notify teams on Slack and summarize the incident
  • Page PagerDuty/Opsgenie responders

Many more to come!


🌝 New & Improved

  • πŸ†• Action items are now linked on postmortems written in Confluence and Google Docs
  • πŸ†• Slack notification to notify any incident subscribers whenever a postmortem is published
  • πŸ†• Workflow Task that allows auto-publishing events to your status page
  • πŸ’… Made UI changes to rootly.com/blog to make reading more pleasurable
  • πŸ’… Edits to rootly.com/security that better highlight our strict compliance and security standards
  • πŸ› Fixed issue where CSV export did not respect pre-selected filters
  • πŸ› Fixed issue where creating Rootly status pages did not let you set it to public by default
  • πŸ› Fixed issue where some users were unable to mark incident action items as done in Slack
  • πŸ› Fixed typos in Incident Type
  • πŸ› Fixed issue where private incidents did not automatically prompt users to go edit postmortem
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πŸ™‹β€β™€οΈ On-Call Readiness Reports

πŸ“² User Directory

πŸ‘« Team Admin Permissions

🏘️ Organization-Wide Alert Groups

πŸ“ˆ Measuring On-Call Performance

πŸ”€ Integrate with Linear Triage

⏲️ Acknowledge, Snooze, and Escalate Alerts

πŸ”’ Severity based incident permissions

πŸ€– AI Meeting Bot for Incident Bridges

πŸ”„ Reordering Escalation Paths

πŸ“ Alert Notes

🚨 New Alert Sources: Checkly and New Relic

πŸ”Š Configurable Alert Volume

πŸ”” Notify Slack Channel of Shift Changes

πŸ“¦ Customizable Alert Description

🀳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

πŸ˜… Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

πŸ€‘ On-Call Pay Calculator

πŸ’“ Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

πŸ€“ Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

πŸ’… New Navigation Bar and Configuration UI