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Get Rootly's Incident Communications Playbook

Don't let an incident catch you off guard - download our new Incident Comms Playbook for effective incident comms strategies!

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Changelog

New updates and improvements to Rootly

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Recent Posts
February 12, 2025

📲 User Directory

February 6, 2025

👫 Team Admin Permissions

January 29, 2025

🏘️ Organization-Wide Alert Groups

January 22, 2025

📈 Measuring On-Call Performance

January 17, 2025

🔀 Integrate with Linear Triage

January 10, 2025

⏲️ Acknowledge, Snooze, and Escalate Alerts

March 28, 2024
Others

Update Custom Incident Fields Using Workflows

The Workflow builder is a powerhouse of automation potential for Rootly users, allowing you to perform complex tasks on autopilot based on your chosen triggers and conditions. We’ve made these even more powerful by introducing the ability to use workflows to update custom fields in incidents.

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Update Custom Incident Fields Using Workflows
March 12, 2024
AI

🤖 Ask Rootly AI (+ More New AI Features!)

We’re excited to introduce a new set of AI features that make getting & sharing context in incidents easier than ever!

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🤖 Ask Rootly AI (+ More New AI Features!)
March 7, 2024
AI

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

Every second counts in incident response, so we’ve made it easy to perfect your text in Rootly automatically with a click. Wherever you edit text in the Rootly web UI, you can highlight your text and our AI Editor will clean it up for you.

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Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly
March 1, 2024
Others

📊 Dashboard Sharing Permissions

Controlling who can access your incident data is paramount, especially for large organizations. You might have dashboards which contain information only relevant to a specific team, or some you only want accessible to Executives, etc. With our Dashboard Sharing settings, this is no problem.

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📊 Dashboard Sharing Permissions
February 22, 2024
Others

✍️ Customize Your Wordbank for Automatic Incident Title Generation

When you leave the “Incident Title” field blank in the Incident Creation Form (web or Slack), Rootly will automatically generate a random title for you using our built-in wordbank. Now, you can add or remove words to the wordbank used to generate incident titles!

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✍️ Customize Your Wordbank for Automatic Incident Title Generation
February 15, 2024
Others

🧠 Smart Defaults for Jira

Our Jira integration goes deeper than the other tools on the market. As we continue to evolve this crucial integration, it’s key that we keep ease of use at the forefront of our product philosophy—this is where Smart Defaults come in. They’re our recommended default settings that come enabled out of the box so you can start syncing with with Jira with minimal setup.

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🧠 Smart Defaults for Jira

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