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May 16, 2024

On-Call

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

There are several ways our clean on-call scheduling UI makes it easy to manage and visualize your on-call schedules:
๐Ÿ–Œ๏ธ Color-coding by team member
๐Ÿ—“๏ธ View by day, week, or month
๐ŸŒŽ Switch between time zones with a dropdown
๐Ÿ—‚๏ธ Group schedules together in collapsible folders

Now, you can enjoy all of these options while viewing multiple schedules at once in a layered calendar view. Some use cases where this comes in handy:

  • Identify folks who may be on call for multiple schedules at the same time so you can better optimize your coverage
  • Stagger handoffs across schedules that interact with each other to avoid disrupting incident progress with multiple handoffs at once
  • Easily build shadowing schedules, pairing new responders with experienced responders on the same rotation

To organize and edit multiple schedules at once, head to On-Call > On-Call Schedules from the left side navigation menu and toggle View multiple Schedules to on. From there, you can use the checkbox on each schedule to add it to the calendar view.

Happy scheduling!

๐ŸŒ New & Improved

๐Ÿ†• Upgraded Rootly Terraform Provider to v2.1.0 with added workflow task resources.
๐Ÿ†• On-call shift reminders can now be configured so your on-call personnels are reminded in advance of their activity duty.
๐Ÿ’… On-Call rotations can now be configured with unique active time range on a per day basis.
๐Ÿ’… List Incidents API can now be used to filter for only private incidents.
๐Ÿ› Fixed missing unit of measurement in Slack for workflows with a configured time delay.
๐Ÿ› Fixed minor display issue on Incident Variable Explorer.

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๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources

๐Ÿ”” Configurable On-Call Shift Reminders

๐Ÿช„ Dynamic Forms

๐Ÿ” Granular Role-Based Access Control Settings for On-Call