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May 30, 2024

Users & Permissions

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

Our Roles and Permissions settings make it easy to manage user permissions at a granular level through a simple UI or via your SSO/SCIM provider. If youโ€™ve wondered if we bring this same level of control to Rootly On-Call, the answer is yes!

Weโ€™ve created a full new set of permissions specifically for On-Call. In addition to the default roles of Admin and User, you can save any set of permissions as a New Role for consistency and ease. Not only can you control access to over 10 different pieces of On-Call functionality, you can specify between multiple access levels within each.

These settings are accessed in the same screen as your general Roles and Permissions (click your organization name/icon in the top left > Organization Settings > Roles and Permissions > On-Call). If youโ€™d like to use SCIM to manage permissions via your SSO provider, visit our help docs for instructions to set that up.

๐ŸŒ New & Improved

๐Ÿ†• Added rotation details to shift popover on the Edit Schedule screen. Now itโ€™s easier for admins to see which rotation each calendar block originated from.
๐Ÿ’… Saving an on-call schedule during editing will no longer reset the calendar view back to todayโ€™s date. This will save users the need to cycle back to where they left off.
๐Ÿ’… Last used filters on Escalations Policies page will persist after user navigates away and return to page.
๐Ÿ’… Expanded confirmation modals to appear in configuration drawers (in addition to incident forms). Now all forms and drawers will warn users if they attempt to leave without saving their updated inputs.
๐Ÿ› Fixed issue with converted incident channels not being able to display in triage status.
๐Ÿ› Fixed intermittent issue with ๐Ÿ“Œ emoji command not adding the pinned message to the incident timeline.
๐Ÿ› Fixed incorrect navigation of follow-up action items links.

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Custom Role-Based Access Control (RBAC)

Subscribe to Incidents

Workflow Templates

Incident Variables and Snippets

Invite Responders to Incidents via Slack

Severity Descriptions

Reopening Incidents

SOC 2 Type II Certified

Trigger Workflows Anytime

Making Incident Creation a Breeze

Workflows 2.0

API and Infrastructure as Code Ready

Slack Enterprise Grid & Multi-Workspace Ready

Quick Start Shortcuts

Keep It Private (Incidents)

Measuring Incident Cost

Saying Hello to Rootly.com

Paging on Autopilot, Stop Wondering Who is On-Call

We ๐Ÿ’› Google Docs

๐Ÿ’Œ Sharing Rootly with your Team