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May 16, 2024

On-Call

🗓️ View Multiple On-Call Schedules Together

🗓️ View Multiple On-Call Schedules Together

🗓️ View Multiple On-Call Schedules Together

There are several ways our clean on-call scheduling UI makes it easy to manage and visualize your on-call schedules:
🖌️ Color-coding by team member
🗓️ View by day, week, or month
🌎 Switch between time zones with a dropdown
🗂️ Group schedules together in collapsible folders

Now, you can enjoy all of these options while viewing multiple schedules at once in a layered calendar view. Some use cases where this comes in handy:

  • Identify folks who may be on call for multiple schedules at the same time so you can better optimize your coverage
  • Stagger handoffs across schedules that interact with each other to avoid disrupting incident progress with multiple handoffs at once
  • Easily build shadowing schedules, pairing new responders with experienced responders on the same rotation

To organize and edit multiple schedules at once, head to On-Call > On-Call Schedules from the left side navigation menu and toggle View multiple Schedules to on. From there, you can use the checkbox on each schedule to add it to the calendar view.

Happy scheduling!

🌝 New & Improved

🆕 Upgraded Rootly Terraform Provider to v2.1.0 with added workflow task resources.
🆕 On-call shift reminders can now be configured so your on-call personnels are reminded in advance of their activity duty.
💅 On-Call rotations can now be configured with unique active time range on a per day basis.
💅 List Incidents API can now be used to filter for only private incidents.
🐛 Fixed missing unit of measurement in Slack for workflows with a configured time delay.
🐛 Fixed minor display issue on Incident Variable Explorer.

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✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

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🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

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📊 Dashboard Sharing Permissions

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🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform

Smart Defaults for Slack Configuration

Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

Search and Filter Available Actions for Workflows

Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly

Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking

The New and Improved Home Dashboard

Guided Onboarding Flow for New Rootly Users