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April 13, 2022

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Automatically Schedule Postmortem Reviews

Automatically Schedule Postmortem Reviews

📆 Automatically Schedule Postmortem Reviews

Reviewing and learning about your incidents in a blameless way is critical to improving your incident management program.

We are making scheduling postmortem review meetings even easier via a new Workflow task.

  • Supports Google Calendar
  • Dynamically add attendees to the review meeting based on involvement with {{ incident.subscribers }}
  • Add permanent attendees (e.g. Infrastructure manager)
  • Set how long after the incident is resolved and duration of meeting

More importantly, build discipline and habits around coming together and sharing incident knowledge.


🌝 New & Improved

  • 🆕 Integration links on Web platform are editable, e.g. you want to use an existing Zoom bridge and not the one Rootly generates
  • 🆕 Confluence uses the latest version called "new editor"
  • 🆕 Browsing available commands in /incident help now lets you directly execute them without retyping the slash commands
  • 💅 Full sized image import in Google Doc postmortem timeline for any pinned item
  • 💅 Ability to unsubscribe from transactional incident update emails
  • 💅 New icon displayed next to major new features
  • 💅 Easily access Rootly's blog and changelog at the bottom of every weekly summary email to stay up to date
  • 💅 Incident Slack channel URLs are hyperlinked in timeline on Web platform to reduce visual clutter
  • 💅 If users manually connect their Slack account via /incident connect, we now display a confirmation message to show it was successful
  • 🐛 Fixed issue related to postmortem timeline formatting on Confluence
  • 🐛 Fixed issue related to duplicate incidents being displayed on rare occasions
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