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February 12, 2025

On-Call

📲 User Directory

📲 User Directory

Get in touch with your teammate’s and responders quickly with Rootly’s new Mobile Directory.

When an incident hits, every second counts. If a teammate isn’t responding to a page, you need a reliable fallback to get in touch. Our latest app release ensures you can immediately find the contact information you need, without leaving Rootly or digging through your company directory.

‍What’s New‍
  • Information on-the-go: Designed specifically for on-the-go users, the interface is optimized for speed and ease-of-use during critical situations.
  • One-Tap Search: Look up any teammate directly in the app. No more switching between apps in the middle of an incident.
  • Contact at a Glance: Get phone numbers and other relevant details instantly, so you can escalate communications when you need urgent assistance.

🌝 New & Improved

🆕 Rotation Member list is now dynamically ordered based on who’s on-call next.

🆕 Snooze and escalate Alerts directly in the mobile app.

🆕 Review upcoming shifts in the mobile app’s Schedule view.

đź’… Clarified how to create a Webhook in the Rootly dashboard.

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🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform

Smart Defaults for Slack Configuration

Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

Search and Filter Available Actions for Workflows

Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly

Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking

The New and Improved Home Dashboard

Guided Onboarding Flow for New Rootly Users

Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster