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May 2, 2024

On-Call

🏗️ Terraform + API Support for Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

Distributed ownership of services is essential for engineering teams operating at an enterprise scale. We already have a leading Terraform provider with over 380,000 downloads to achieve this.

Now, we’ve enhanced our Terraform provider with new data sources to support Rootly On-Call, enabling engineering teams to manage their on-call schedules and escalation policies directly in code.

This also makes it easy to test widespread changes to your Rootly configuration before you implement them, as you can configure your changes in Terraform and deploy to your test environment to ensure everything is working as intended before promoting changes to your production environment.

Learn more about Terraform and Rootly in the Terraform Help docs.

We’ve also enabled API support for Rootly On-Call, which unlocks deeper customization abilities. For example, using the API to automatically add new users to the on-call rotation for their team.

You can find all supported API endpoints here in our API documentation.

🌝 New & Improved

🆕 Introduced the ability to group on-call schedules into groups. This will come in handy when managing a large number of schedules.
🆕 Introduced the ability to trigger pages to Rootly On-Call directly from Datadog, Sentry, and Grafana alert events.
💅 Added the ability to view multiple on-call schedules in a single calendar view.
💅 Each schedule on the On-Call Schedules page displays the next on-call user.
🐛 Fixed notification spamming issue experienced by a subset of organizations.
🐛 Fixed intermittent formatting issue on page reloads.
🐛 Fixed issue with status page selection dropdown not loading

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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports