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May 2, 2024

On-Call

🏗️ Terraform + API Support for Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

Distributed ownership of services is essential for engineering teams operating at an enterprise scale. We already have a leading Terraform provider with over 380,000 downloads to achieve this.

Now, we’ve enhanced our Terraform provider with new data sources to support Rootly On-Call, enabling engineering teams to manage their on-call schedules and escalation policies directly in code.

This also makes it easy to test widespread changes to your Rootly configuration before you implement them, as you can configure your changes in Terraform and deploy to your test environment to ensure everything is working as intended before promoting changes to your production environment.

Learn more about Terraform and Rootly in the Terraform Help docs.

We’ve also enabled API support for Rootly On-Call, which unlocks deeper customization abilities. For example, using the API to automatically add new users to the on-call rotation for their team.

You can find all supported API endpoints here in our API documentation.

🌝 New & Improved

🆕 Introduced the ability to group on-call schedules into groups. This will come in handy when managing a large number of schedules.
🆕 Introduced the ability to trigger pages to Rootly On-Call directly from Datadog, Sentry, and Grafana alert events.
💅 Added the ability to view multiple on-call schedules in a single calendar view.
💅 Each schedule on the On-Call Schedules page displays the next on-call user.
🐛 Fixed notification spamming issue experienced by a subset of organizations.
🐛 Fixed intermittent formatting issue on page reloads.
🐛 Fixed issue with status page selection dropdown not loading

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✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform

Smart Defaults for Slack Configuration

Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

Search and Filter Available Actions for Workflows

Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly

Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking

The New and Improved Home Dashboard

Guided Onboarding Flow for New Rootly Users