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October 28, 2022

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Workflow Groups and Folders

Workflow Groups and Folders

🗂️ Workflow Groups and Folders

Workflows sits at the heart of Rootly and allow companies to encode and automate their own unique incident management process into the tool.

They can be created generically (e.g. creating incident channels, Zoom bridge), specific to teams, incident types, severity levels, integrations, and more.

With numerous workflows to manage, we are introducing a better way to organize them with workflow groups.

  • Easy drag and drop between groups
  • Supported via Terraform
  • Pre-created groups for default, tutorial, and disabled workflows


🌝 New & Improved

🆕 Rootly postmortems auto-save
💅 Infrastructure improvements on Rootly status pages to be more resilient
💅 Reworked a few confusing labels in workflow triggers to be more obvious what they do
🐛 Fixed issue where playbook tasks weren't populating in Slack
🐛 Fixed issue where related incidents were showing test incidents for some users
🐛 Fixed issue where customer logo was not showing up on custom email branding
🐛 Fixed issue where for some users said incidents had incorrectly elapsed one year

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📲 User Directory

👫 Team Admin Permissions

🏘️ Organization-Wide Alert Groups

📈 Measuring On-Call Performance

🔀 Integrate with Linear Triage

⏲️ Acknowledge, Snooze, and Escalate Alerts

🔒 Severity based incident permissions

🤖 AI Meeting Bot for Incident Bridges

🔄 Reordering Escalation Paths

📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups