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January 5, 2023

Others

Webhooks

Webhooks

🎣 Webhooks

Rootly is the only enterprise-ready incident management solution. Part of that is extensibility of our systems. We are excited to kick-off 2023 by launching Webhook support.

Support for a variety of webhook events.

  • Incident lifecycle (e.g. started, resolved, deleted, etc.)
  • Postmortem (e.g. published)
  • Alerts
  • Workflows (e.g. started, completed, failed, etc.)

Additionally, detailed audit trail of when the webhook was delivered, if it's successful or not, and the request/response payload is made available.

Create unlimited number of webhooks with the ability to easily toggle on/off.

Available to all customers at time of publishing. Found in Rootly.com > Configuration > Webhooks.

Read more about this in our documentation.


🌝 New & Improved

🆕 Workflow trigger event for slack_channel_converted
🆕 API call for scheduled maintenance
🆕 Incident variable for converting incident timeline events into a table format
💅 Incidents created from a PagerDuty alert will sync start time in Rootly with occurred at time in PagerDuty
💅 PagerDuty and Opsgenie incidents created by Rootly escalations are marked as resolved whenever Rootly incidents are resolved
🐛 Fixed issue where date picker on workflow triggers was not working
🐛 Fixed issue where clicking change start time on Web Platform incident creation was not working
🐛 Fixed issue where editing role permissions in RBAC was not working

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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports