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October 28, 2022

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Workflow Groups and Folders

Workflow Groups and Folders

🗂️ Workflow Groups and Folders

Workflows sits at the heart of Rootly and allow companies to encode and automate their own unique incident management process into the tool.

They can be created generically (e.g. creating incident channels, Zoom bridge), specific to teams, incident types, severity levels, integrations, and more.

With numerous workflows to manage, we are introducing a better way to organize them with workflow groups.

  • Easy drag and drop between groups
  • Supported via Terraform
  • Pre-created groups for default, tutorial, and disabled workflows


🌝 New & Improved

🆕 Rootly postmortems auto-save
💅 Infrastructure improvements on Rootly status pages to be more resilient
💅 Reworked a few confusing labels in workflow triggers to be more obvious what they do
🐛 Fixed issue where playbook tasks weren't populating in Slack
🐛 Fixed issue where related incidents were showing test incidents for some users
🐛 Fixed issue where customer logo was not showing up on custom email branding
🐛 Fixed issue where for some users said incidents had incorrectly elapsed one year

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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports