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March 2, 2023

Retrospectives

Postmortem Renamed to Retrospective

Postmortem Renamed to Retrospective

💀 Postmortem Renamed to Retrospective

The term postmortem comes with the unwanted negative connotation of death and implies a single root cause. At Rootly, we don’t view each resolved incident as dead, but rather as an opportunity to learn and continuously improve.

To better align this approach, we’ve decided to rebrand Postmortem to Retrospective.

Traditionally, postmortems were conducted following major incidents, with the focus on identifying root-causes and how to avoid future occurrences. That’s a great start, however, we believe it would be even better to expand the coverage to all incidents and include discussions on what went well, what didn't go well, contributing factors, and what might we do differently next time.

You will find references to postmortems change to retrospectives within your Rootly app. However, all existing configurations remain the same!

If you’d like to learn more about best practices around retrospectives, please reach out to your Rootly team on Slack!


🌝 New & Improved

🆕 Workflow now supports conditions for specific Incident Roles
💅 Rootly API keys are now prefixed with rootly_ to improve key management
💅 Added pin to channel option to Send Slack Message / Send Slack Blocks workflow task to enable auto-pinning
💅 Timeline now shows the previous severity when a change in severity occurs
🐛 Default role on New Invitation page now matches value set in Team Settings page

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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports