4 best practices for breaking down silos and establishing a culture of shared responsibility toward reliability.
JJ Tang
From network problems to computer failures, a variety of incidents can disrupt operations for systems in outer space.
Sometimes, as these 4 incidents highlight, major failure results from a mere typo or configuration oversight.
Let's all face it, on call work isn't fun. But it can be better. Even if you have to work on call, it would be nice to have at least some of the work done for you, before you drag yourself out of bed at 3am to respond to an incident.
How can creating chaos achieve better reliability? Chaos and reliability might seem mutually exclusive, but through the use of Chaos Engineering, SREs can bring about meaningful changes to system resiliency.
The Suez Canal has been big news over the last couple of weeks. We wondered how a Site Reliability Engineer (SRE) might conduct a postmortem on what happened with the Ever Given, and what that might mean if a comparable incident occurred at a modern tech company.
